Office info
A calm place to meet in West Edmonton
Charis Counselling meets in person at a quiet West Edmonton office — and online or by phone across Alberta where eligible. Everything you need to plan a visit is here.
16856 111 Ave NW, Edmonton, AB T5M 4C9
Free parking is available in the area.
In-person counselling
Meet at our West Edmonton office in a calm, private space.
Online or by phone
Prefer to connect from home? Secure video and phone sessions are available across Alberta, where eligible.
Address & map
16856 111 Ave NW, Edmonton, AB T5M 4C9
Save the address, open it in your maps app, and give yourself an unhurried arrival. If anything about the building or entry is unclear, call ahead and we will walk you through it.
Office details
- Address
- 16856 111 Ave NW, Edmonton, AB T5M 4C9
- Phone
- 780-244-3530
- Fax
- Fax details available on request
- Hours
- By appointment — your booking confirmation sets the time. Call or email to confirm before visiting.
Questions about finding us?
A person answers — call or send a note and we will help you plan the way in before your first visit.
Contact CharisParking & arrival
Plan your arrival without guessing
A first appointment is easier when the practical details are settled ahead of time. Here is what we can tell you now — and what we are glad to confirm with you directly.
Prefer to write? Email us your arrival questions and we will reply with the details.
Arrival checklist
- Free in the area
01Parking
Free parking is available in the area. If you would like specifics before your first visit, just ask when you book.
- Call to confirm
02Entry & suite
Call or email before your first appointment and we will walk you through exactly where to go once you arrive.
- By appointment
03Timing
Sessions are scheduled individually rather than drop-in hours — your booking confirmation sets your arrival time.
Ways to meet
In person, online, or by phone where appropriate
The care is the same thoughtful work in every format — choose whichever suits your circumstances. Eligibility for online and phone sessions across Alberta is confirmed when you book.
In person
Meet at the West Edmonton office — a quiet, private space set up for unhurried conversation.
16856 111 Ave NW, Edmonton, AB T5M 4C9
Online
Secure video sessions from wherever you feel most comfortable, anywhere in Alberta where eligible.
Across Alberta, where eligible
By phone
A straightforward option when video is impractical — the same session, carried by voice alone.
Across Alberta, where eligible
Access needs? Ask us first.
Questions about mobility, sensory considerations, washrooms, transit, or timing are welcome. Reach out before you book and we will confirm exactly what to expect — or set you up with an online or phone session instead.
Wondering what each format is like for your concern? Explore counselling services
Plan your visit
Questions about access or directions?
For directions, parking, access, or anything administrative, call or email — a person will help. When you are ready for an appointment, booking online is the fastest route.
Kindness and grace begin at the front door.
Call 780-244-3530